Shuttle, provider are key for Vickie Jones

Shuttle, provider are key for Vickie Jones
Vickie Jones

Whilst the COVID-19 pandemic curbed a lot commute for CDCR and CCHCS, issues are selecting again up.

Accounting Administrator II Vickie Jones, who works within the Accounting Products and services Department (ASB) Corcoran Shuttle Unit, shared her ideas on CDCR’s shuttle program, the significance of shopper provider, and the way state employees can take pleasure in techniques designed to lend a hand ease prices.

Jones started her CDCR profession in 1995 as an Place of job Assistant at California State Jail, Corcoran (COR). In 1998, she moved to the ASB Corcoran place of business as an Account Clerk II.

She labored her means throughout the accounting classifications as a first- and second-line manager. It was once in the ones jobs she discovered her hobby for supervision. Jones was once an Accounting Administrator I (Manager) for simply over seven years. In 2020, she promoted to Accounting Administrator II at ASB-Corcoran.

3 questions with Vickie Jones

What do you like about your task?

I benefit from the fast moving paintings atmosphere. On account of this atmosphere, every day, we’re offered with questions or difficult scenarios that require us to discover a approach to lend a hand techniques with their commute wishes. Via those alternatives, we identify relationships with quite a lot of techniques all over CDCR/CCHCS and out of doors companies. Development just right relationships and representing the crew are one of the vital maximum enjoyable portions of what I do, and what I really like probably the most about my task!

What services and products are to be had to CDCR staff to lend a hand lower your expenses?

Advantages to be had to all CDCR/CCHCS staff come with Mass Transit/Vanpool Subsidies, and the Bicycle Commuter Systems (taxable receive advantages). For more info, see CalHR Shuttle Program, bargaining contracts, Shuttle Portal – Shuttle Announcements or electronic mail the Shuttle Unit.

What’s a truth about CDCR’s commute program that may marvel other people?

Some could be stunned to grasp the Shuttle Unit is composed of a crew of 20 personnel participants assigned to processing commute and worker compensation claims for CDCR/CCHCS. Closing 12 months, they processed 46,983 commute claims, gained 11,700 commute calls (some ranging 5-10 mins) and replied 97,000 emails.

When personnel don’t seem to be busy helping staff or processing claims, they’re keeping up our Concur and CalATERS databases as wanted, issuing Shuttle Announcements and dealing on quite a lot of tasks to beef up CDCR/CCHCS staff’ enjoy.

As in the past discussed, offering superb customer support is our most sensible precedence. I’m grateful to paintings with such an important crew. Like many, they’re juggling many obligations day-to-day. On the other hand, they arrive in combination to give a boost to each and every different. Because of this, we’re in a position to reach an ever-changing atmosphere. It’s an honor to guide this resilient, hard-working and leading edge crew.

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